RETURNS
We do accept returns. Contact us by email within 7 days of delivery.
Our return policy lasts 14 days. If 14 days have gone by since receiving your order, unfortunately we can’t offer you a refund.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. As well as products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
EXCHANGES (IF APPLICABLE)
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We only replace items if they are damaged. If you need to exchange it for the same item, send us an email (including a picture of the damage) to hello@statelydesignsbydonna.com and send your item to: 1436 E. 82nd Street, Los Angeles, CA, 90001, United States.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
SHIPPING
To return your product, you should mail your product to: 1436 E. 82nd Street, Los Angeles, CA, 90001, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.